To assist individuals or organisations in becoming successful, education and change must be developed and measured in a carefully designed process.

The five "ions" listed below are charged with causing a chain reaction, a progressive sequence of events resulting in positively empowered people and increased productivity. The "ions" are the essential elements.

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1. ClarificatION
• Establishing a vision
• Developing strategies to bridge the gap between current reality and vision.
• identifying needs, problems, issues, and opportunities

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2. EducatION
• Delivering education to individuals in your organisation
• Ensuring there is a "buy-in" to the vision by individuals in your organisation.

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3. ImplementatION
• Reinforcing the learning and changes that accompany it from the previous element.
• Ensuring a Return on Investment by your organisation.

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4. New DirectION
• Assisting your organisation to develop the internal capacity to deliver the education.
• Developing facilitative leaders within your organisation.
• Identifying success factors and establishing performance standards.

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5. EvaluatION
• Leveraging the core skills from the initial elements into specific applications.
• Measuring the success factors identified in the previous element.